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Topic: How to Check BSNL Broadband Usage Details  (Read 181219 times)

Offline smartamrit2011

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  • I m AwEsOmE...
Talked to the person concerned,told him about my problems,he said ill look into it.I checked my speed,but sadly  no improvement. :(

Here is the result:

http://www.speedtest.net/result/1202976972.png
Someday ill be somebody.

Offline guardian

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Try complaining here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

According to reports, gives better result.

If nothing works, try complaining to Nodal officer or Appellate authority. ID and phone on the backside of your bill. Make a call to them and seek assistance.
The woods are lovely, dark, and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep

 -    Robert Frost

Offline guardian

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by @ smartamrit2011

Quote
complained on the bsnl link u gave me,also registered my complaint on telephone,no improvements.

When did you complain using the link ? Give a week's time. They will respond.

As a last resort, try a written complaint with receipt to Nodal officer and/or Appellate authority. ID and phone no. on the backside of your bill. Call them and seek help. Positive or Negative, you will get a written reply.
The woods are lovely, dark, and deep, But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep

 -    Robert Frost

Offline AGT

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I have a complaint >:(

My plan was changed to a lower one ( i had Home 500 earlier now i have the unlimited one 499 ) from July but they still charged me 1200 rs for July where the charge should be about 7-800 ( 499 + land line plan charges ). I am sure that i wasn't charged for data transfer since my download history ( from their portal ) says clearly that chargeable units is 0.0 for the month of July . Also my change was activated on the 1st of July itself ( it was logged in correctly in the portal and after downloading a few files my chargeable units remained 0.0).

How the hell did this happen ? Who should i talk to ?

edit : sorry if this is the wrong place to post , i can't delete my post apparently.
« Last Edit: August 17, 2011, 07:59:37 PM by AGT »

Offline vaibhav23

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Today I formatted my pc and after that when I am looking for my usage it says no records found.Please help :-[
P4 2.66/ 1GB DDR1/Intel 845GE :-(

Offline Wizard

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How do you check your usage ? Which site ? Do you use data.bsnl.in or http://selfcare.edc.bsnl.co.in ?

System format won't affect BSNL usage checking normally.
« Last Edit: December 06, 2011, 03:29:18 PM by Wizard »

Offline vaibhav23

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I use data.bsnl.in
And I have installed Avast 6.0 free and comodo firewall.And after only opening TFI and bsnl portal my usage was 8MB
P4 2.66/ 1GB DDR1/Intel 845GE :-(

Offline Wizard

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Are you able to log in to data.bsnl.in ? And it says no record ?


Offline Wizard

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Use Usage Month : Dec - 2011 - Unbilled

Also try checking using datafox add on.
« Last Edit: December 06, 2011, 04:02:27 PM by Wizard »

Offline vaibhav23

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Use Usage Month : Dec - 2011 - Unbilled

Also try checking using datafox add on.
I use it like that.datafox add on is for FF I think
P4 2.66/ 1GB DDR1/Intel 845GE :-(

 

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