How to Check BSNL Broadband Usage Details

Talked to the person concerned,told him about my problems,he said ill look into it.I checked my speed,but sadly  no improvement.

Here is the result:

http://www.speedtest.net/result/1202976972.png

Try complaining here

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

According to reports, gives better result.

If nothing works, try complaining to Nodal officer or Appellate authority. ID and phone on the backside of your bill. Make a call to them and seek assistance.

by @ smartamrit2011

complained on the bsnl link u gave me,also registered my complaint on telephone,no improvements.

When did you complain using the link ? Give a week's time. They will respond.

As a last resort, try a written complaint with receipt to Nodal officer and/or Appellate authority. ID and phone no. on the backside of your bill. Call them and seek help. Positive or Negative, you will get a written reply.

I have a complaint

My plan was changed to a lower one ( i had Home 500 earlier now i have the unlimited one 499 ) from July but they still charged me 1200 rs for July where the charge should be about 7-800 ( 499 + land line plan charges ). I am sure that i wasn't charged for data transfer since my download history ( from their portal ) says clearly that chargeable units is 0.0 for the month of July . Also my change was activated on the 1st of July itself ( it was logged in correctly in the portal and after downloading a few files my chargeable units remained 0.0).

How the hell did this happen ? Who should i talk to ?

edit : sorry if this is the wrong place to post , i can't delete my post apparently.

Today I formatted my pc and after that when I am looking for my usage it says no records found.Please help

How do you check your usage ? Which site ? Do you use data.bsnl.in or http://selfcare.edc.bsnl.co.in ?

System format won't affect BSNL usage checking normally.

I use data.bsnl.in
And I have installed Avast 6.0 free and comodo firewall.And after only opening TFI and bsnl portal my usage was 8MB

Are you able to log in to data.bsnl.in ? And it says no record ?

Use Usage Month : Dec - 2011 - Unbilled

Also try checking using datafox add on.

Use Usage Month : Dec - 2011 - Unbilled

Also try checking using datafox add on.

I use it like that.datafox add on is for FF I think